If someone is frail, aged (over 65 or 50 for Aboriginal; or Torres Strait Islander) or has a permanent disability or is a carer, they are eligible to receive Meals on Wheels.
No, a person may request Meals on Wheels for themselves. Or, a friend, family member, doctor, community or health worker can make a request on behalf of yourself.
If you are frail aged : To apply to receive Meals on Wheels you need to phone the My Aged Care on 1800 200 422 (Alternately, you can phone us directly on 4957 7097). They will take all the details over the phone and refer you to your local branch. The Coordinator from that branch will then contact you to get the service organised.
If you have a Disability: To apply to receive Meals on Wheels you need to phone the National Disability Insurance Scheme on 1800 800 110. They will assess your eligibility and refer you to your local branch.
It should only take a couple of days between phoning My Aged Care and receiving your first meal.
We have both a fresh and a frozen range of food and you can choose from :-
- Light Lunches
- Mini Meals
- Main Meals
Yes, each day in the fresh range there are breakfast, snack & lunch options, 4 main meals and 3 desserts to choose from and in the frozen range you can choose from anything in this menu.
All the meal items are sourced from Australia. Our fresh meals come from our Catering Centre at Tighes Hill. The frozen range comes from 7 different caterers.
Every effort is made to cater for particular dietary needs including people with diabetes, gluten intolerances, and people with chewing / swallowing difficulties. However, due to the large number of meals we supply we cannot cater to likes and dislikes.
Volunteers deliver the meals on Monday, Wednesday and Friday mornings. You can order extra meals for the other days e.g. on Monday you can get extra meals to cover you for Tuesday.
No. Our fresh meals are delivered chilled.
Yes. Delivery days are Monday, Wednesday and Friday. We supply frozen meals for weekends and public holidays.
Yes, the person is asked to pay for the cost of the meal. You can see the cost of each item on our website.
Meals are to be paid for on FRIDAY of each week or can be on a monthly account. Our volunteer drivers will collect your money and give you a receipt.